Health care professionals are the most trusted source of information about COVID-19 and vaccine distribution for many patients. Therefore, in order to help individuals make informed decisions about the vaccine, it's crucial to relay important information and answer all questions thoroughly.
Read MoreMobile clinics and other satellite locations have been an integral part of the COVID-19 vaccine distribution efforts across the country. If your mobile clinic is currently distributing vaccines or planning on doing so in the near future, this guide from the CDC may be a helpful resource for you.
Read MoreIf you are new to using telehealth services, how can you improve your “web-side manner”?
Read MoreWhat we say with our body language is often just as important as what we say with our words. Nonverbal skills are key to creating bonds with patient and facilitating positive interactions
Read MoreConversations about health always have the potential to feel cold and distant to the patient. Now with the transition to virtual doctor's visits and telehealth, it's especially hard to convey empathy and emotion through a webcam.
Read MoreCommunication between a provider and a patient has always been key. However, with the switch to virtual visits and telehealth, it becomes much harder for both provider and patient to read body language or non-verbal cues. Patients may also be unfamiliar with the new technology.
Read MoreIs your unit providing COVID-19 testing? This article details the Cleveland Clinic’s use of collaboration and continuous improvement methods to rapidly create a drive-through COVID-19 testing model.
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The COVID-19 pandemic has provoked widespread fear and distrust fueling cultural divisions and hostility. The American Psychological Association suggests how to limit the spread of xenophobia and biases, which can negatively affect stigmatized groups.
Read MoreAs healthcare providers, it is important to be aware of how culture and identity influence you and your patients. This article describes cultural humility as the life-long practice of “respect, empathy, and critical self-reflection at both intrapersonal and interpersonal levels.”
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